Sue’s husband suffered from an infection that landed him in the hospital for three weeks, followed by rehab for three months and then home therapy. She had never faced such an extensive healthcare event and turned to me for help. I was able to help her:
- Set up a communication method to keep family updated
- Set up a visitor schedule (so that it wasn’t all on Sue’s shoulders) and coach all visitors to communicate important information, so that the family would all be on the same page
- Direct her on how to get Power-of-Attorney documents executed
- Understand the key players in both the hospital and rehab facility (e.g., specialists, social workers, case managers, etc.)
- Vet and choose a rehab facility and navigate the intake process
- Ask important questions during Family Care Meetings at the rehab facility
- Plan for her husband’s discharge from rehab to home, including advising on home safety arrangements, prescription management, choosing a home therapy provider, and advising on Medicare coverage details